Freelance Access Support Workers

Arts Council England

Arts Council England is looking for freelancers to join its network of access support workers.

Arts Council England wants everyone to be able to access its services or apply for funding. The organisation is committed to being as accessible as possible and wants everyone to have an equitable opportunity to apply for funding.

ACE can support applicants who are experiencing barriers to access our services and information. This includes paying a support worker to help them access information or make an application for funding. Access support is available for Deaf, disabled and neurodivergent people and those experiencing poor health.

ACE started trialling the network of support workers in early 2023, and now has the ambition to expand the trial with a larger network. This network allows the organisation to link applicants who come to it without a support worker to someone that could provide tailored assistance.

A support worker’s role is to help break down barriers for applicants with access needs.

The role varies depending on the needs of each applicant, but it can for example include:

  • British Sign Language (BSL) interpretation
  • Supporting an applicant who uses a screen reader that is not compatible with Grantium
  • Helping process the application questions and forms
  • Note taking and interpreting ideas to write up answers
  • Submitting the application on Grantium and helping the applicant navigate Grantium
  • Signposting to other resources or asking us on your behalf

A support worker can support an applicant who already has a fully developed project idea, but needs support submitting this application. Developing a project or strengthening an application does not fall under access support.

The work can take place remotely and/or in person, depending on the preference and needs of the applicant, and the availability and location of the support worker. ACE is looking for people based all around England.

This work will be provided in a freelance capacity and not employed directly by Arts Council England. 

More information can be found in the information pack.

Job Requirements

When recruiting, ACE is looking to have a network of individuals with a balance of different skills, specialities, and location. This is so that it can meet the needs of a variety of applicants, who may need different type of support, in different locations.

ACE is looking for freelancers with an experience of working with Deaf, disabled and neurodivergent people and those experiencing poor health. As this role involves working with vulnerable adults, you will be required to have an enhanced DBS check (if selected).

Please see the recruitment pack for more information.